Orange Ride provides trusted ride services across London, including airport transfers, local rides, and dependable transportation with licensed drivers and fair pricing.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Payment details (processed securely via third-party providers)
b. Location Data
- Real-time location for booking rides and tracking drivers
- Pickup and drop-off locations
c. Device & Usage Data
- Device type and OS
- App usage data and interactions
- IP address
2. How We Use Your Information
We use your information to:
- Provide and manage ride bookings
- Connect you with licensed drivers
- Process payments securely
- Improve app performance and user experience
- Communicate updates, ride details, or support messages
- Ensure safety and prevent fraud
3. Sharing Your Information
We only share your data when necessary:
- Drivers: To complete your ride (name, pickup/drop location)
- Payment Providers: To process transactions securely
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal data.
4. Location Data Usage
Your location is used only to:
- Match you with nearby drivers
- Provide accurate pickup and drop-off services
- Improve ride efficiency
You can control location permissions in your device settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Request data portability
To exercise your rights, contact us at the email below.
8. Third-Party Services
Our app may use third-party services (e.g., payment processors, analytics tools). These services have their own privacy policies.
9. Children’s Privacy
Orange Ride is not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Website: https://orangeride.co.uk/
Support Email:
Support Phone: +44 7587545986